Our business is about saving time for YOUR humans.
To that end, we try to continuously innovate and improve our services, and we thought it was about time that we let you know what we’ve been up to
Over the last year, we:
Hired a dispatcher to optimize our scheduling
Hired an Operations / Service Manager
Added a second data centre location in Lethbridge
Replaced our backup solution - allowing for even faster disaster recovery
Added a 4th layer of protection against malicious web content
Deployed CommandPost - giving you greater control of your tickets (Ask us how this can help you!)
Moved many clients into public, private and hybrid Cloud solutions
Nearly all of these improvements were implemented without any additional cost to you, and we are not done yet!
Rolled out a quarterly heartbeat asking our clients to rate us in 4 areas!
The following initiatives are on the horizon...
We are increasing the capacity and capabilities of our Network Operations Centre (NOC) - the team that focuses on reducing risk and down-time for you
We are introducing learning opportunities for your staff to become more efficient and effective with the technology they already use
Have questions or like to share some comments? We welcome ALL feedback!