VoIP Hardphones vs Softphones

You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want to use it. Do you want traditional desk phones (hardphone) or software-based devices (softphone)? Read on to discover the benefits of each and which ones are most suitable for your needs. What’s a hardphone? A…

Tips for using Outlook more efficiently

Outlook is arguably the best tool that businesses use to manage their email, set up meetings, and coordinate projects. It’s much more than a basic email program and includes features that help you organize your work, contacts, and business communications. Let’s take a look at a few tips you may have missed. Clean Up your…

What Is Single Sign-On and Who Is It For?

Statistics show that the average enterprise uses more than 90 cloud services. Even if small businesses use less than half that number, securely managing account logins is still a huge problem for users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO?…

Understanding Office collaboration tools

Office 365 is chock full of so many apps that it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft…

Why is Skype’s new feature so important

With more targeted attacks on social networking services than ever, private conversations with your business partners can become public information. To prevent this, Skype has released a new feature that ensures complete privacy by encrypting all types of communication. Here are some of the features. Benefits of using Private Conversations Named ‘Private Conversations’ by Microsoft,…

Microsoft unveils new Windows features

The recent Windows 10 Fall Creators update is just a few weeks old but Microsoft has already released another major update. On December 19, they rolled out a new Windows 10 Insider update to test two new features: Sets and Timeline. Sets Sets takes the tab features from web browsers and adds them to various…

Office 365 Update: New Tools You Need To Know

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information…

Who’s #1 on your speed dial?

You, and your IT, are our top concern. We’re passionate about helping businesses make the most of their technology investments. In fact, it’s no wonder our customers have us on speed dial. They like to talk to us more than they do their friends because they know we always have their backs. That’s why Bulletproof…

Does every morning feel like Groundhog Day?

Do you spend every morning trying to convince your computer it’s ok to turn on? Are you looking for protection from computer issues? We know how frustrating and helpless it can feel when the tools and technologies you need interfere with getting the job done. Bulletproof IT understands that no matter where you’re working, whether…
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