Understanding Office collaboration tools

Office 365 is chock full of so many apps that it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft…

Why is Skype’s new feature so important

With more targeted attacks on social networking services than ever, private conversations with your business partners can become public information. To prevent this, Skype has released a new feature that ensures complete privacy by encrypting all types of communication. Here are some of the features. Benefits of using Private Conversations Named ‘Private Conversations’ by Microsoft,…

Microsoft unveils new Windows features

The recent Windows 10 Fall Creators update is just a few weeks old but Microsoft has already released another major update. On December 19, they rolled out a new Windows 10 Insider update to test two new features: Sets and Timeline. Sets Sets takes the tab features from web browsers and adds them to various…

Office 365 Update: New Tools You Need To Know

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information…

Who’s #1 on your speed dial?

You, and your IT, are our top concern. We’re passionate about helping businesses make the most of their technology investments. In fact, it’s no wonder our customers have us on speed dial. They like to talk to us more than they do their friends because they know we always have their backs. That’s why Bulletproof…

Does every morning feel like Groundhog Day?

Do you spend every morning trying to convince your computer it’s ok to turn on? Are you looking for protection from computer issues? We know how frustrating and helpless it can feel when the tools and technologies you need interfere with getting the job done. Bulletproof IT understands that no matter where you’re working, whether…

Every Day is Pajama Day

Does your IT enable you to work from anywhere – including at home in your pajamas? Cloud solutions give you the option to work from anywhere at any time, and you’re missing a trick if you’re still stuck in the office. Bulletproof IT brings you Office 365 solutions that combine the capabilities of cloud with…

Google Chrome gets new features

Google releases a new version of Chrome almost every month. Some updates involve minor bug fixes and improvements, while others feature many more exciting additions. For its latest release, version 57, Google announced some serious upgrades to Chrome, and here are the three we think you’ll be more interested in. More power consumption improvements Google’s…

Updated Microsoft Teams is set for release

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove…

Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few…
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