The state of web services in 2017

It’s a new year, and it’s time to start thinking about what information technology will look like in 2017. That could mean anything from forecasting the costs of adopting new technology to upgrading your products to better integrate with new trends. Whatever it may be, we’re putting down our predictions for how to get the…

AI augments e-commerce businesses

Artificial intelligence (AI) is a buzzword that inspires business owners yet also instills in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business. In fact, industry experts are predicting that by 2020, 85 percent of the interactions between corporate customer service…